Exchange Policy
Tordrobes offer exchanges on select items based on availability. Some items are not eligible for exchange and are considered final sale. Please review the item description carefully to confirm if it is eligible for exchange before making a purchase.
All exchangeable items are subject to a rigorous quality check. To qualify, items must have all original tags attached and be free from any signs of wear, damage, or alterations. Please ensure that items are returned in their original packaging, including any accessories or inserts.
Exchange Process:
    1.    Initiate the Exchange – Contact us within [15 days] of receiving your item to initiate an exchange. Please include your order number and details about the item you wish to exchange.
    2.    Ship the Item Back – After receiving approval, send the item back to us within [10 days]. Customers are responsible for shipping costs on exchanges unless otherwise specified.
    3.    Quality Check – Once we receive the item, it will undergo a quality inspection. We reserve the right to deny exchanges for items that do not meet our standards.
    4.    Receive Your New Item – Once approved, we will process your exchange and ship the replacement item to you.
For questions about specific items or our exchange policy, feel free to contact us. We appreciate your business and look forward to serving you!