Shipping policy
WHEN WILL MY ORDER SHIP?
Shipping Policy
Standard Shipping: Please allow 5 to 8 business days for your order to be processed for shipping.
Please note that shipping times may vary by item. For more specific shipping information, refer to the details provided for each individual item on its product page.
Preorder Policy
• What is a Preorder?
Reserve upcoming products before they’re available. Preorders are fulfilled first when stock arrives. If your order contains a pre-ordered item and a ready to ship item all items will be shipped when the pre-order items is available. We do not provide separate shipping.
• Payment
Full payment is required at checkout.
• Release Date
Estimated ship date: informed at check out in item description. Dates may change due to supplier delays; we’ll notify you of updates.
• Cancellations
Cancel within 7 days for a full refund. After that, cancellations are not allowed unless the product is delayed significantly or discontinued.
• Shipping
Preorders ship in the order received once available. Standard shipping rates apply.
• Returns
Preordered items follow our standard return policy.
• Questions?
Contact us at customers@tordrobesllc.com